19 Chipman Drive, Kentville, NS B4N 3V7  Phone 902-678-1600  Fax 902-678-1108  Cell 902‑680‑5024

How to Select a Collision & Refinishing Centre in Kentville, NS

When it comes to choosing a collision and refinishing centre, it’s your car, and it’s your choice. At North’s Autobody Collision Centre, we believe our customers have the right to be informed, and that the best decisions are made based on facts. Learn more about making this choice below, and then contact us to get started.

Choosing a Collision and Refinish Centre

As the owner of a motor vehicle damaged in an accident, you have the right to choose the shop where you wish to have your vehicle repaired.

Do I Need More Than One Estimate?

No. Do not waste your time or that of several shops getting estimates. Select a repair facility that you feel comfortable with, then notify your agent or insurance company, or ask the shop to make the call on your behalf. Your appraiser may have to inspect the damage. This can be done at the shop of your choice.

Notify Your Insurance Company

Before authorizing any repairs, notify your insurance company or agent, and tell them where the damaged vehicle can be inspected.

Is the Work Guaranteed?

Most collision and repair centres guarantee their collision work to some degree. Ask to see a copy of the shop's guarantee and have any information you do not understand clarified.

Know Your Shop

Make sure the shop you choose:

  • Maintains a reliable, professional reputation
  • Is properly equipped and organized to meet today's more technical repairing needs
  • Has technicians that are thoroughly trained and certified

Inspect the Repairs

After your car has been worked on, make sure you:

  • Check the appearance of the repaired area
  • Examine the paint for colour match, texture and overspray
  • Take a test drive to check mechanical repairs
  • Check that the vehicle is clean

If you are not satisfied, mention your concerns right away. As the owner of a motor vehicle damaged in an accident, you have the right to choose the shop where you wish to have your vehicle repaired. This is the law.

Collision is Stressful; Choosing a Repair Facility Doesn’t Have to Be

It can be confusing for a person to locate a quality collision repair facility after an auto accident. Here are a few things that will help you make an informed decision:

  • Look for decals, patches or certificates indicating advanced training by organizations such as I-Car®
  • Look for signs of repair shop trade association membership, which can indicate that the shop is keeping up to date with the latest repair procedures.
  • Cleanliness is an important factor in a body shop. It can say a lot about the technicians' attitudes. So can friendliness and atmosphere.
  • The shop should be able to provide you with a complete breakdown of the work that was completed and what parts were replaced.

I-Car® Gold Class Professionals have the specialized training to enable them to properly inspect and repair your vehicle after a collision. They are trained to detect hidden damage to your vehicle and help your vehicle look and drive as well as it did before the collision.

Professional Affiliations

Created by

Legal notice